TSA’s compelling offering is defined across three pillars
Compliance
Within TSA there are full time resources dedicated to managing the RIW system. Their primary focus is to ensure all qualifications are current and to manage the training and re-training process for all of TSA’s employees.
TSA has completed pre-qualification and are certified through the Avetta system which provides compliance for Metro Trains (VIC) and ARTC rail networks.
Safety and Quality Systems
Our ISO accreditation affords you the security that the systems and processes that Track Safety Australia use are compliant and effective. Track Safety Australia are accredited in:
We are renowned for our stringent Fitness Assessments which ensure that you receive the highest performing staff with a significantly reduced risk of injury, incidents, and turnover.
Tailor-made Technology
TSA understands that to provide great service, we need to effectively manage the performance of our employees. With this insight, we have invested in proprietary technology to develop a client portal for customers to view essential information in a central location. The client portal provides customers with real time data and analytics as well as KPI reporting. Customers are given access to employee pool management, employee performance management, account management performance, real time safety reporting, real time KPI reporting, access to rosters and online ordering.
Our investment in technology has become a powerful tool in creating operational efficiencies and performance improvements for our clients. When this is coupled with our Account Management Team, we are positioned to provide customer service excellence.
In relation to our candidate pool, all employees in our pool have completed: